The solution sent out to all samsung service techs in a bulletin is in the new post on this subject here.
How to defrost samsung french door refrigerator ice maker.
On tabletop control models press the power freeze and fridge buttons simultaneously for about 8 seconds until the display goes blank.
Samsung recommendsfirst trying to reset your ice maker as this might propel the appliance into action to defrost itself.
Save hundreds of so do this before you call for service.
How to put your samsung refrigerator in forced defrost mode and other functions.
Samsung ice maker not working.
However there is a facebook group of more than 6 400 members calling.
Samsung s rf267aars french door refrigerator is a feature heavy model with perks such as a twin cooling system a two minute door alarm an led display panel an in door pizza pocket and a water.
3 the ice maker flap cover ice route if the flap on the ice dispenser is not closing properly it allows warm air to enter the freezer compartment and causes frost build up in the freezer.
A beep will be heard and defrost begins.
Currently samsung does not have a recall in place for any of its refrigerator models when it comes to the ice maker issue.
Very carefully use a hairdryer to melt the ice enough so that your appliance can resume normal function.
Now this may be a somewhat long process especially if the ice in your refrigerator is thick.
We recently purchased a french door refrigerator by samsung rf263beaeww from best buy heavily discounted as scratch and dent 1 200 instead of 2 300 plus all the extra money.
They only tell the service techs abou.
The basic method of defrosting your samsung refrigerator is leaving the door open.
Then press any other button until fd appears.
There is a screw that is in the front of the ice maker which faces up that has to be removed.
After the screw is removed you push on the tab on the top front of the icemaker and slide the icemaker towards you about 1 inch.
Since the refrigerator is turned off opening the door will allow warm air to seep in.
This info is not in the users manual.
This warm air melts the ice stuck on the walls.
Then the icemaker can be lowered carefully.
To check the flap open the left side door and look at the black flap inside the ice chute.